Our commitments

Encounters that are fair, safe and useful.

Trust doesn’t build itself. Here are the promises we keep, on both sides of the encounter.

  • Safe encounters

    Verified identity and craft for every Sharer, insurance included, payment protected until after the encounter.

    • Sharers verified one by one
    • Liability insurance
    • Secure & refundable payment
  • Fair pay

    Our Sharers keep the largest share. No hidden fees, transparent pricing for all.

    • 80% minimum paid to the Sharer
    • Zero sign-up fees
    • Fast, traceable payouts
  • A positive impact

    Vivly champions local know-how, supports charities and limits its footprint.

    • CHARITY encounters donated
    • Spotlight on rare crafts
    • Local, low-carbon travel

Our trust charter

  1. We verify every Sharer before going live.
  2. We protect your payments and your data.
  3. We pay a fair share to every passionate host.
  4. We moderate reviews to keep them honest.
  5. We support charities through CHARITY encounters.
  6. We answer any request within 48 h.

A question about our commitments?

Our team replies within 48 h.